✨ ✨ New: AI-powered auto replies and smart categorization

A New Era in Customer SupportNew Era

Increase your customer satisfaction by up to 70% with an AI-powered ticket management system. Real-time email integration, auto-assignment, and smart prioritization.

Free

No credit card required

5-minute setup

How It Works

Professional Support System in 4 Steps

We are with you at every step from setup to customer satisfaction

Email Integration

Connect your existing email address. IMAP/SMTP settings are configured automatically. All incoming emails are automatically converted into tickets.

AI Automation

AI automatically categorizes tickets, sets priorities, and assigns to the right team member. Standard questions are answered automatically.

Tracking & Analysis

Monitor performance with a real-time dashboard. Analyze customer satisfaction, response times, and team performance with detailed reports.

Comprehensive Reporting

Measure your team's performance and customer satisfaction with detailed reports and analytics. Make data-driven decisions.

Features

For All Your NeedsPowerful Features

A comprehensive ticket management solution powered by modern technology and AI. Scalable support for businesses of all sizes.

Smart Email Integration

Automatically sync Gmail, Outlook, Exchange, and all IMAP/SMTP-supported email services. Every incoming email turns into a ticket.

IMAP/SMTP

OAuth2

Multi-Account

AI-Powered Automation

Use machine learning for ticket prioritization, auto-categorization, and smart reply suggestions. 60% faster resolution time.

NLP

Auto-Tag

Smart Reply

Real-Time Tracking

Real-time ticket updates, live notifications, and team collaboration with Server-Sent Events technology.

SSE

Live Updates

Push Notifications

Advanced Analytics

Detailed performance metrics, customer satisfaction analysis, team efficiency reports, and customizable dashboards.

KPI Tracking

Custom Reports

Data Export

Enterprise Security

Maximum security with GDPR-compliant data protection, SSL encryption, 2FA authentication, and detailed audit logs.

GDPR

2FA

SSL

Mobile Compatibility

Full control from tablets and mobile devices with responsive design. Offline capability with Progressive Web App support.

PWA

Offline Mode

Responsive

Knowledge Base

Integrated knowledge base for self-service support. AI-powered article suggestions and automatic FAQ generation.

Self-Service

AI Suggest

Auto FAQ

Workflow Automation

Automate processes with customizable workflows. Create complex scenarios with triggers, conditions, and actions.

Triggers

Conditions

Actions

Team Management

Increase team efficiency with role-based access control, department-based assignment, workload balancing, and performance tracking.

RBAC

Load Balance

Performance

Customer Testimonials

Thousands of Happy Customers

Discover the experiences of companies growing with Helpeto

5.0

Thanks to Helpeto, our customer satisfaction increased by 65%. With AI-powered auto replies, we can provide 24/7 support. It truly transformed our business!

Ali Kaya

Customer Service Manager

5.0

Setup took only 10 minutes. It's so intuitive that our team adapted immediately without any training. The workflow automation is amazing!

Selin Yılmaz

IT Director

5.0

With real-time notifications and automatic email integration, we never miss a customer message. Our response times dropped by 80%.

MÖ

Mehmet Özkan

General Manager

5.0

Thanks to the user-friendly interface, our team adapted very quickly. Managing customer requests has never been this easy!

Elif Demir

Sales Manager

5.0

With reporting and analytics features, we manage our business processes much more efficiently. Thanks to the support team!

Burak Yıldız

Operations Manager

Pricing

A Solution for Every BudgetSolution

Plan options suitable for every need, from small businesses to large companies.

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Frequently Asked Questions

Your Questions

Most frequently asked questions and answers

How long does setup take?

Helpeto setup takes an average of 5-10 minutes. After connecting your email account, the system is configured automatically. No technical knowledge required, the wizard guides you step by step.

Is it compatible with my current email system?

Yes! We support all email services that support Gmail, Outlook, Exchange, Yahoo, and IMAP/SMTP. You do not need to change your current email address.

How do AI features work?

Our AI engine automatically categorizes incoming tickets, determines priority level, and assigns to the right team member. It also provides automatic reply suggestions for standard questions.

Is my data safe?

Absolutely! Your data is protected with GDPR-compliant infrastructure, 256-bit SSL encryption, 2FA authentication, and regular security audits.

How many users can I add?

You can add unlimited users depending on your plan. The Starter plan supports 5 users, Professional supports 25 users, and Enterprise supports unlimited users.

Is there a mobile app?

Our responsive web interface works perfectly on all mobile devices. Offline access is also possible with Progressive Web App (PWA) support.

Have more questions?

Contact Support Team